The basics
What actually is a bidet seat?
It replaces the toilet seat you already have. Underneath it is a retractable nozzle that sprays clean water where you need it, controlled by a knob on the side (Bondi) or a wireless remote (Byron). Your toilet stays exactly where it is.
Is it hygienic?
Yes, and more so than paper. The nozzle never touches you, sits behind a guard when idle, and rinses itself with fresh water before and after every use. Water cleans properly; dry paper smears.
Do I still need toilet paper?
A small amount for drying, unless you have the Byron, which has a warm air dryer. Most households see their paper use drop sharply.
Will it fit my toilet?
Almost certainly. Our seats come in D-Shape and O-Shape with left or right water inlet, which covers the overwhelming majority of Australian toilets. Take thirty seconds with the Find Your Fit guide, or send us a photo and we'll confirm it for you.
Installation and plumbing
Can I install it myself?
No. In Australia, anything connecting to the mains water supply legally requires a licensed plumber. The US brands advertise DIY installation because it's legal there. It isn't here, and doing it yourself can void both your warranty and your home insurance. Full detail on the Installation page.
How long does installation take?
Usually under an hour for a bidet seat.
Do I need a power point?
Only for the Byron and the Throne. The Go and the Bondi need no electricity at all. The Byron needs a standard 240V outlet within about 1.2m of the toilet — worth checking your bathroom before you order.
I'm renting. Can I still get one?
Yes. Keep your original seat, install the Cheeky, and swap it back when you move. Check your lease first, and ask your landlord about the plumbing work — most are fine with it.
Using it
Is the water cold?
On the Go and the Bondi, it's whatever your cistern water is — closer to room temperature than cold, and you adjust within about a week. The Byron heats water instantly on demand.
Why doesn't the Bondi have warm water?
Because doing it properly means either plumbing a hot line across your bathroom or adding electricity, and both of those turn a $199 product into a worse version of the $799 one. We'd rather the Bondi be an excellent cold-water seat than a compromised warm one.
How much water does it use?
Roughly half a litre per wash. Set against the water used to manufacture toilet paper, a bidet uses dramatically less overall.
Is there a front wash?
Yes, on both seats — a separate nozzle position with gentler pressure.
Ordering
Where do you ship?
Australia-wide.
Can I try one before committing?
Start with the Go at $49. It's the cheapest possible way to find out whether you're a bidet person.
Something's not answered here.
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